Can We Talk? Conquering Difficult Conversations in Academia and Beyond
Tuesday, December 15, 2020 (7:00 PM - 8:30 PM) (EST)
Description
Communication may be our life’s work, but difficult conversations are still DIFFICULT! With other tasks and stressors vying for our limited time and resources, it is easy to put off having a difficult conversation in the hopes that the problem will go away. Unfortunately, the longer we avoid hard conversations, the larger the problem becomes. This presentation will provide a solution-oriented, step-by-step approach to starting and managing difficult conversations with applications to problems often manifested in academic settings. Imagine a workplace with less stress, increased trust, and better outcomes for everyone. You’ve got this!
Learning Objectives
- Identify the desired outcome of a difficult conversation
- Discuss the steps in initiating and managing difficult conversations
- Apply strategies to difficult conversational scenarios typical of academia
- Develop an action plan to manage specific difficult conversations in your professional setting
Time Ordered Agenda
7:00 - 7:05 p.m. ET – Opening, disclosures
7:05 - 7:25 p.m. ET – The Basics – Your Difficult Conversations Toolkit
7:25 - 7:40 p.m. ET – Prepare: The Difficult Conversation Blueprint
7:40 - 7:55 p.m. ET - Engage: Managing the Conversation
7:55 - 8:05 p.m. ET – Close: Problem Solving and Forward Facing
8:05 - 8:20 p.m. ET – Difficult Conversations Scenarios
8:20 - 8: 30 p.m. ET – Wrap up
Speaker
Shari Robertson, Ph.D., CCC-SLP
Indiana University of Pennsylvania
Shari Robertson, PhD, CCC-SLP, ASHA Fellow is the ASHA Immediate Past President, professor emerita, Indiana University of Pennsylvania, and owner of several businesses. Robertson has published numerous articles, book chapters, and clinical materials and presented hundreds of workshops at state, national, and international venues on a variety of topics including leadership, advocacy, counseling, imaginology, and self-care. Shari enjoys helping her colleagues find ways to nurture their professional and clinical skills as well as their creative and entrepreneurial talents.
Disclosures
Financial: Paid an honorarium by CAPCSD for webinar; Some materials from the book I Used to Have a Handle on LIfe, But it Broke, for which Shari receives royalties, may be used in this webinar. Dynamic Resources - Shari owns the company that publishes this book.
Non-Financial: None
ASHA CEUs
This course is offered for .15 ASHA CEUs (Introductory level, Related area).
Images
CAPCSD Member | $40 |
CAPCSD Affiliate Member | $60 |
CAPCSD Non-Member | $60 |
Once registered, you will receive an email confirmation from GoToWebinar with login instructions.
Webinar
Professional Development
52